AI & Automation
for businesses that move fast
Your fractional automation partner for scaling operations. I step into complex, fragmented environments and build the systems your team needs to stop doing things manually.
Services
Workflow Automation→
Still copying data between systems by hand? I find where your team is losing hours to repetitive work and replace it with workflows that run themselves.
Applied AI→
Drowning in unstructured data, emails, or documents that need human eyes? I build AI that reads, routes, and extracts so your team can focus on decisions, not data entry.
Systems & Operations→
Something's broken but nobody can pinpoint what? 20+ years diagnosing operational friction across industries. I find the root cause, prioritise the fix, and build it.
About
I'm Mo Mia, a fractional automation partner based in Johannesburg, South Africa. I have 20+ years across technology, operations, and service delivery, from running call centres and building enterprise systems at scale, to designing AI-powered automation pipelines for international clients.
I work as a Builder-Stabiliser: I step into high-ambiguity environments, make sense of the chaos, build something reliable, then document and hand it over so your team can own it. No long retainers, no dependency on me. Just systems that work.
I've worked remotely with US and international clients for years. If you have a messy operations problem, I'm probably the right person to talk to.
Get In Touch
The fastest way to reach Mo is through Tyler, the chat widget in the corner. Tyler can answer questions about Mo's work and help figure out if there's a fit.